At 365casino, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012 (Republic Act No. 10173).
Six principles that guide how 365casino handles your personal information
365casino uses industry-standard SSL encryption and secure server infrastructure to protect your personal data from unauthorized access, disclosure, or loss at every point of transmission and storage.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely for the purposes described in this Privacy Policy — nothing more.
As a data subject under the Philippine Data Privacy Act of 2012, you have the right to access, correct, erase, and object to the processing of your personal data held by 365casino.
365casino collects only the personal data that is strictly necessary for account registration, identity verification, regulatory compliance, and the delivery of our gaming services to Filipino players.
We are transparent about every category of data we collect and every purpose for which it is used. This policy is written in plain English so you always know exactly what is happening with your information.
365casino has appointed a Data Protection Officer (DPO) to oversee compliance with RA 10173. You can reach our DPO directly at any time to exercise your data rights or raise a privacy concern.
365casino is an online gaming platform operating at 365casino.asia, regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and serving Filipino players nationwide — from Metro Manila and Cebu to Davao, Quezon City, and beyond.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 365casino acts as the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors.
365casino collects the following categories of personal data from players and website visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, SSS, UMID, passport) | Mandatory (KYC) |
| Contact Data | Email address, mobile number, residential address (city, province) | Mandatory |
| Account Data | Username, encrypted password, account preferences, communication settings | Mandatory |
| Financial Data | GCash or PayMaya account reference, bank account name and number (for withdrawals), transaction history in PHP | Mandatory |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, bonus usage | Automatic |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Automatic |
| Usage Data | Pages visited, features used, click patterns, referral source, session timestamps | Automatic |
| Communications Data | Records of live chat conversations, support tickets, email correspondence with 365casino | When applicable |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation (e.g., responsible gaming self-exclusion records).
The majority of personal data we hold is provided directly by you when you:
When you access and use the 365casino platform, certain technical and usage data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and in-platform behavior. Please refer to Section 8 for full details on our use of cookies.
In limited circumstances, 365casino may receive personal data about you from third parties, including:
365casino processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, 365casino processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration, service delivery, deposits & withdrawals | Performance of a contract (your agreement to our Terms & Conditions) |
| KYC / age verification, AML compliance, PAGCOR reporting | Compliance with a legal obligation |
| Fraud prevention, platform security | Legitimate interests of 365casino and protection of players |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Marketing communications | Your explicit consent (withdrawable at any time) |
| Platform analytics and improvement | Legitimate interests of 365casino |
365casino does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, Philippine banks), IT infrastructure and hosting providers, customer support platform providers, and fraud detection services.
365casino may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of 365casino's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
We may share your data with other third parties where you have given your explicit prior consent to such sharing.
365casino retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data (active accounts) | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA compliance requirement) |
| KYC documents | 5 years after account closure |
| Customer support communications | 3 years from the date of the interaction |
| Gaming history and session logs | 5 years from the date of the session |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and usage data (cookies, logs) | Up to 13 months from collection |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with you as an individual.
Cookies are small text files placed on your device when you visit the 365casino website. They help us recognize your browser, remember your preferences, keep your session active, and understand how you interact with our platform.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the 365casino platform. For marketing cookies, you may withdraw consent at any time through your account settings or by contacting our support team.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 365casino:
365casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 365casino account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
The 365casino platform is strictly intended for adults aged 21 years and above, in compliance with Philippine law and PAGCOR regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and — where applicable — return any deposited funds. If you believe that a minor has registered on the 365casino platform, please contact us immediately using the details in Section 13.
365casino reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, we will notify registered players by email or via an in-platform notification prior to the changes taking effect. Your continued use of the 365casino platform following the effective date of any update constitutes your acknowledgment of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 365casino protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 365casino, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
Your data is protected, your transactions are secure, and your privacy is respected. Join thousands of Filipino players who trust 365casino for a safe, fair, and enjoyable online gaming experience — all in Philippine Peso.
Must be 21 years or older. Please also review our Terms & Conditions and Responsible Gaming pages.